Errors, Hints, Samples
Error Messages
Error messages from FTForm Plus are rare and mainly reported at Build time. Most relate to either form errors (missing source fields for example) in which case the build does not start, or through font errors.
Installation Error Messages
This relates to registration to the FormTrap Registration Server and occurs immediately after initial installation, or on the first attempt to Build (including tests). The program attempts to register and is blocked, producing this error message.
Could not validate license. Unexpected response during license validation.
This suggests the cause as ... security software that restricts access to the web and is a failure to communicate with the FormTrap License manager (at FormTrap). Your firewall is blocking the communication or your computer does not have access to the Web. This procedure logs into the FormTrap License Server to lodge details of the computer on which it is running and to receive permission to run. Correct functioning is essential, otherwise you cannot proceed.
White list program ftform8.exe. Lack of access to the web also stops access to the context-sensitive manual, hence you may prefer placing the program on a "programmers" machine in preference to the Production Server. If you cannot (policy) or that fails, please run program queryid.exe from the same folder, (program also available from www.formtrap.com under Downloads), saving the resulting file and send that file to support@formtrap.com.
(use a CMD prompt to run this command) queryid.exe > C:\queryid.txt and send us that file.
Form Error Messages
No documents identified. Check identification rules.
No set of document identification rules succeeded. Please check the input file against the rules and either change the rules or ensure the input data is correct for this project.
Build Error Messages
Cannot build - license is not valid
Unexpected response during license validation.
See the above section Installation Error Messages please.
Build ran out of memory
Technical error, please send form definition, data file and screen shot from Help About to support@formtrap.com.
Cannot get character widths, current font is 'fontname': Win32 error 000000000.
Character widths are not available, this is a Windows error and not FormTrap, please lookup the error in a Windows-related web query.
The True Type font 'fontname' is missing some required table(s).
Font is suspect, please use another font or reload the font from a trusted source.
This form contains the character 'char', but that character is not in any of the project's used Unicode sub-ranges.
Incorrect Unicode sub-range for the project. Sub-ranges allow the project to convert only the ASCII characters, and punctuation, and currency or the full Unicode set of character glyphs. The character mentioned is not part of the sub-range set. Full Unicode results in inefficient load files and longer production times (take a look at most True Type fonts to see the characters that are otherwise loaded but never required for most true type fonts).
Unable to find a font named 'fontname'.
The font is used on the form but is not present on this machine. This is normally the result of moving the project definition to a computer that does not have the font installed. Install that font and retry.
Unable to retrieve True Type font fontname data.
Font is suspect, please use another font or reload the font from a trusted source.
Errors visible in PDF
Output is compressed or miss-aligned for non-Western characters, compared to design.
Most projects have the Build 
parameter Unicode Sub-ranges set to ASCII only or similar. Set
to Entire Unicode as shown.
No font widths are calculated for characters outside the range given (big fonts take longer to process). Alignment is hence left from the indicated point (data shown was right aligned in design).