Logging Program Errors and Events
 

Both FTSpooler Enterprise server modules log warnings and errors to the Windows Event Log. Look here for the error message when you have an error or unexpected result.

To view the Windows Event Log:

  1. Select Administrative Tools from the Control Panel.

  2. Select Event Log from the available options.

  3. FTSpooler warnings and errors will appear in the Application Log in the Event Viewer console.

Look in the Source column for the values FTDbSvr or FTSvr, standing for FTSpooler Database Server or FTSpooler Server.

Normally FTSpooler logs for start-up, exit and error messages, however, for troubleshooting purposes users may select the Debug messages option to show more information. Do this temporarily, not as the standard setting.

More information on Log Settings

 
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